How to book an appointment
There are two options available for making appointments with the Practice Team.
If you wish to book an appointment you can do this via:
- Telephone 01270 441672 between 08.00am and 6.30pm Monday to Friday and our Reception Team will be happy to help.
- Via eConsult
We have a call back option when we have more than 7 patients in the queue, this is a very helpful tool.
Seeing the Doctor may not always be necessary. Please check the Practice Team and their roles to see who can deal with your questions best.
Your appointment
When you ask for an appointment the Reception will ask for a reason. This is so our Team can book the correct appointment for you. For example if you have shoulder pain you may be able to see the First Contact Practitioner. Also some appointments need more time. Our Reception Team are bound by the same rules of confidentiality as the Clinicians.
Urgent Appointments
Each weekday morning and afternoon, the Doctors work on a rota basis to cover our Emergency Duty Doctor facility. This means that although the schedule of each Doctor is displayed overleaf, if the particular Doctor that you wish to see is on duty as the Emergency Doctor, they will not be available for their usual Surgery session and you will need to select an alternative GP or change your day if this is possible.
Routine Appointments
Kiltearn Medical Centre offers patients on the day appointments or bookable appointments up to 28 days in advance.
You can:
- Call us on 01270 441672 – lines open from 8.00am
- Book online (please speak to a receptionist to register for this service)
- Come to the practice and speak to one of our receptionists
If you need help with your appointment
Please inform the practice if:
- If you would prefer to consult with the Clinician face to face or via a telephone consultation
- If you need an Interpreter
- If you have any other access or communication needs
- If you need a downstairs consultation room
Cancellations
If you cannot attend your appointment, please call us and let us know to ensure your appointment slot can be offered to someone else.
Clinical Team Usual Sessions
Dr Flattery – Wednesday,Thursday and Friday
Dr Howell – Monday, Tuesday, Wednesday and Thursday’s
Dr Paul – Tuesday, Thursday and Friday
Dr Mateva – Monday, Tuesday and Thursday
Dr Angus – Tuesday, Thursday and Friday
Dr London – Monday, Wednesday and Thursday
Dr Sznerch – Monday, Tuesday and Thursday
Dr Hodges – Wednesday
Dr Adeluyi – Tuesday, Thursday and Friday
Dawn Kelly – Advanced Nurse Practitioner – Tuesday, Wednesday and Thursday
Teresa Rushton – Advanced Nurse Practitioner – Wednesday and Friday
Emily Jones – Advanced Nurse Practitioner – Tuesday, Thursday and Friday
Amanda Bell – Advanced Nurse Practitioner – Monday
Caroline Matthews – Nurse Practitioner – Monday and Tuesday
Deborah Broome – Pharmacy Technician – Monday, Tuesday, Wednesday and Friday
Mohammed Alani – Clinical Pharmacist – Monday, Tuesday, Wednesday(AM) and Thursday
Eleanor Walker Harding – Clinical Pharmacist – Tuesday, Thursday(AM) and Friday
Sharon Jones – Practice Nurse – Monday, Tuesday and Thursday(AM)
Susan Steventon – Practice Nurse – Tuesday and Wednesday
Karen Scholes-Lawrence – Practice Nurse – Tuesday, Thursday and Friday(AM)
Emma Venables – Nursing Associate – Monday, Tuesday, Thursday and Friday
Sharon Grattan – Assistant Practitioner – Monday, Tuesday(AM), Wednesday and Thursday
Yvette Twiss – Senior Healthcare Worker – Wednesday, Thursday and Friday
Musculoskeletal Team
We have two Advanced Musculoskeletal Practitioners – Nathan Owen (Mondays) and James
Fau-Goodwin (Wednesdays).
Nathan and James aim to diagnose the cause of your symptoms. They can also provide expert
advice on how to manage your symptoms and order scans if required.
They can see:
- All soft tissue injuries, sprains, strains or sports injuries
- Arthritis
- Problems with muscles, ligaments, tendons or bones.
- Spinal problems including lower back, mid-back and neck pain
- Spinal-related pain in arms or legs, including nerve symptoms, e.g pins and needles or numbness
Our Doctors also run dedicated clinics for joint injections and minor surgery. If you are eligible, you will need to be added to a waiting list and be contacted in due course with an appointment.
Phlebotomy Service
Monday (PM)
Tuesday (AM)
Wednesday (PM)
Thursday (AM)
Extended Surgeries
Extended hours appointments are now available at Kiltearn Medical Centre on the following day
– Tuesday: 6.30pm-8pm
Please ask at reception for more details.
GP Hub Appointments
We offer hub appointments in Crewe on a Friday evening and Saturday morning where you can see a GP, Physio or phlebotomy.
Please ask your practice receptionist who can book you an appointment.